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SHORTENED WARNING STATEMENT
Samsung Canada does not guarantee the availability of replacement parts, repair services, or
maintenance/repair information.
See samsung.com/ca/support/self-repair for details.
NOTICE TO QUEBEC CONSUMERS – Warranty of Availability of Replacement Parts, Repair Services, and
Maintenance and Repair Information
Samsung Canada is aware of new repairability disclosure requirements that take effect October 5, 2025
within the meaning of the Quebec Consumer Protection Act (“warranty of availability”). We value our
customers and are dedicated to providing support throughout the customer journey.
Please review the disclosures below for details on the availability of replacement parts, repair services
and information on the maintenance and/or repair of goods.
Replacement Parts
Although Samsung Canada will use reasonable efforts to make replacement parts available to customers
(subject to availability and applicable lead times), Samsung Canada does not guarantee the availability
of replacement parts within the meaning of the warranty of availability set out in sections 39 (paragraph
3), 39.1 and 39.2 of the Quebec Consumer Protection Act.
To purchase replacement parts and tools for self-repair, please visit: samsung.com/ca/support/buy-
certified-parts
Repair Services
Although Samsung Canada offers repair services for Samsung products through Samsung Authorized
Service Centers located in most major urban centers (defined as a city in Canada with a population equal
or greater than 50,000 individuals) across Canada, Samsung Canada does not guarantee the availability
of any repair services within the meaning of the warranty of availability set out in sections 39 (paragraph
3), 39.1 and 39.2 of the Quebec Consumer Protection Act in all locations, cities, or regions in Quebec.
To find your nearest Samsung Authorized Service Center, please visit:
https://www.samsung.com/ca/support/service-center/.
Information for Maintenance or Repair
Although Samsung Canada provides information on the maintenance and/or repair of goods for select
Samsung products (please visit samsung.com/ca/support/self-repair for more information), Samsung
Canada does not guarantee the availability of information that is necessary to maintain or repair
Samsung products within the meaning of the warranty of availability set out in sections 39 (paragraph
3), 39.1 and 39.2 of the Quebec Consumer Protection.
